Yes, you can cancel your booking within the specified cancellation period to receive a full refund. Please refer to our cancellation policy for more details.

We accept payment by credit/debit card, PayPal, and other methods as indicated on our website. Payment must be made in full at the time of booking.

Some of our tours may have age restrictions or requirements. Please check the tour description or contact us directly for more information about suitability for children.

We closely monitor weather conditions and will notify you if there are any changes to your tour due to weather. In the event of a cancellation, we will provide a full refund or offer an alternative date or tour.

We recommend bringing sunscreen, a hat, sunglasses, comfortable walking shoes, and a camera. Specific items may be required for certain tours, so please check the tour description for any additional recommendations.

Yes, we offer private tours for groups of various sizes. Please contact us directly to discuss your requirements and arrange a custom tour package.

Gratuities are not included in the tour price. Tipping is optional but appreciated for exceptional service.

Hotel pickup and drop-off are available for select tours. Please check the tour description or contact us for more information about transportation options.

Outside food and drinks may not be allowed on certain tours due to restrictions or safety considerations. Please check the tour description or contact us for clarification.

We recommend booking your tour as far in advance as possible to secure your preferred date and time. Some tours may have limited availability, especially during peak seasons.